About Us
Our Unwavering Values
At the heart of Rioz is an unshakeable belief that our core values are not just a list on a wall, but a vital roadmap to our triumphs. They direct our everyday actions and are key to delivering an exceptional experience for you, our customer.
1.
Adaptability
The modern business world is like a roller coaster ride, full of unexpected twists and turns. Your needs as a customer are always evolving, and so are we. Our adaptability allows us to match your pace, ensuring we never miss a beat in serving you exactly how you need us.
2.
Friendliness
(A Human Approach to Business)
We believe in the power of human connection, which is why we cherish friendliness and open dialogue. Our team has been borne out of many friendships. This strong team bond is often recognized by our clients, and we extend the same warmth to everyone we work with.
3.
Perseverance
Brexit, Covid, inflation, recession: these are scary words in any industry, especially ours. At Rioz, we have welcomed the challenges laid before us. This tenacity empowers us to overcome obstacles, bringing us closer to our goals. Resilience equips us with superior risk management, an unwavering focus, and a high likelihood of achieving our objectives
Our Values,
Your Gain
Our values don’t just live within us; they flow outward and benefit you in myriad ways. Trust is the bedrock of any relationship, and when you know we are adaptive, warm, and determined, your faith in us grows. This confidence forms a bond that’s the lifeline of our business relationship. Our testimonials are evidence that we practice what we preach.
Finally, a Word from Our Director,
Rob Osgood
“Rioz is not your everyday run-of-the-mill logistics company. Our commitment to delivering excellence isn’t commonplace in our industry. For my team and me, maintaining a warm, proactive stance, even when the odds are stacked against us, is absolutely essential to how we do business. We educate our team on these values, and they’re integral to our hiring process. Despite being a small company in an unfriendly economic and political environment for small businesses, we’re growing through the storm. And that’s because every day we remind ourselves of our values.” – Rob Osgood, Director
MEET US
This is our story
–
Geoff Osgood, Chairman!
Geoff started his career with AEI (now part of DHL) in 1975. He held various operational positions before transferring to Chicago in 1982 as the Mid-West sales manager.
In 1985 he moved to New York to Take up a position as East Coast sales manager for Pandair (now part of DHL).
Upon his return to the UK he took up senior sales management positions with Expeditors International in London.
In 2007 he started his own company PNC Global Logistics until its sale in 2017 in which E-commerce became an important service alongside the more traditional products of sea/air and customs brokerage.
His experience of all aspects of the business both here in the UK and worldwide gives the company a valuable resource.
–
Rob And Tim, Co Founders
RIOZ was born from friendship, Rob Osgood and Tim Rivers were in their early 20s when they decided to form a business together. Hungry to make their mark in the Logistics world, RIOZ is an acronym inspired by the founders’ names, RI from Tim Rivers and OZ from Rob Osgood.
“We started this business as friends, and we try to project that in our business, how we deal with our staff, how we deal with our clients, it’s all very personable and positive…That is the nature of who we are,” said Rob.
The two friends met during their school days as young boys in the UK; they played football together and attended the same schools as they grew. Rob’s father, Geoff Osgood ran his own logistics company with experience of over 40 years in the industry, this is where Rob and Tim learned their trade.
Now enjoying relationships with a number of prestigious clients, RIOZ have grown their business and service capabilities, implementing and streamlining global supply chains.
In a Chaotic, Fast moving World, we understand that a bespoke service, offering complete clarity is needed in order to provide Clients with Peace of Mind. RIOZ Global will always offer this, with a personal touch.